Absolutely Zero Start Up Cost, Unlimited Income, Recurring Income, Performance Based Income Opportunity. We welcome You As Our Valuable Channel Partner. Please express your interest by email to email@arbscpl.com.
Our Business Mobile Apps Hotels,Tours,Travel Industry Customers Background
• Leading Malaysia Hotels Group is engaged in hotel accommodation and hospitality business since 2006, with 3 budget hotels in Kuala Lumpur and 1 in Kota Kinabalu, Sabah.
• NEWEST 3-STAR International brand hotel, opened in mid 2011 in Singapore.
• Travel Service Agents Mobile Apps
Our Hotels,Tours,Travel Business Mobile Apps offers following Benefits and Features
Benefits for the Hotel
- Generate repeated bookings;
- Up-sell amenities;
- Expand the hotel brand;
- Create better service for guests;
- Create a new communication channel with customers;
- Competitive advantage against competitors;
- 100% expandable for future marketing campaigns;
- Ability for extra customisation.
APP Features
- Locate our office with the GPS function
- Post and read reviews of other customers
- Unlock mobile coupon for rewards for frequent visits
- Capture and email photo of wonderful travel moment
- Receive information about latest promotions
- Capture and email photo of wonderful dining moment
- Receive exclusive QR code mobile coupons promos
- GPS navigation to our office
- Get to know the latest promotion on travel packages
- Keep informed and be invited of our latest exhibitions and roadshow
- Request for free advice on travel tips
- Check the latest information about vacation on hotels and flights
- GPS navigation to our hotel location
- Read other travellers' reviews
- Take part in photo contest
- Unlock coupon rewards for frequent visits
- Online booking of rooms
- Receive exclusive mobile coupons
...and more!
- GPS navigation to our hotel location
- Read other travellers' reviews
- Take part in photo contest
- Unlock coupon rewards for frequent visits
- Online booking of rooms
- Receive exclusive mobile coupons
...and more!
Mobile apps for hotels, the hospitality industry benefits from smartphone market growth
Mobile users aren’t just playing Angry Birds or checking the local weather, 38% have used their mobile devices to plan a trip and 60% of respondents said they have downloaded travel apps on their mobile devices, according to a TripAdvisor survey.
While travelling, 62% of travelers said they use their mobile devices to research restaurants. 51% check their flight status and 46% research attraction, 28% have checked in to a restaurant, hotel or attraction using their mobile device while on a trip, according to TripAdvisor. (travelmole, May 2011). A research conducted by PhoCusWright shows that 75% of frequent business travelers (those making at least five trips a year) are smartphone owners. About half of frequent leisure travelers have smartphones.
There’s more than enough evidence for the hospitality industry to use mobile apps, and some hotels have already started and are successfully doing it.
The first step for hotels is to have a mobile website where clients could easily access all information about your hotel, the second step is having a mobile app that offers a better opportunity to create a close connection with your guests. Price for mobile app development has decreased latelyand apps are available now also for small-independent hotels, not only for hotel chains and luxury hotels.
It’s not enough to only create a mobile app, in order to be successful it should also be included in the marketing mix. The app should be promoted on hotel’s website, in booking confirmation emails, in the correspondence with your guests and on other marketing materials.
Having a mobile app also sends a message that the hotel is up to date with the latest trends and implies that the rest of your services are high quality.
Hotels can use incentives to encourage people to download their app, such as discounts for products or services, special offers etc. Don’t be shy and try to push the app to as many users as possible, remember the mobile app can be the beginning of a close relationship with your guests. Include app download information on hotel brochures, key cards, on napkins, as part of the in-room entertainment system and on any place that is very visible.
You must be asking yourself, with which platform should I start, do I need to have both an iOS and an Android app? The answer is in your website’s analytics, checkout how many people from which devices are accessing it and start with the biggest platform, then move to the rest of them.
Let’s take a look now at some features that can be included and some app examples:
- Find hotels near your current position using GPS capability, view maps and use turn-by-turn navigation to get to the desired unit. You can see an example when looking at Hyatt’s mobile apps. (iPhone, Android)
- Hotel information about services and rooms, easily accessible and presented using high quality photos and videos.
- View a calendar with events and points of attraction in the surroundings,be a true guide and give your guests valuable tips.
- Book and cancel reservations directly from the app, make it really easy for guests to interact with your hotel. You can see an example when looking at LUXOR (Las Vegas) mobile apps. (iPhone, Android)
- Click-to-call feature that guests can use to call hotels directly, make yourself available at one click distance.
- Check-in and checkout using the app, forget about those lines at the front desk.
- Use the app to request concierge services, order room services, schedule wake-up calls, request and confirm car rentals, make restaurant reservations, request luggage pickup. Checkout the app from Caesars Palace (iPhone,Android)
- QR-code scanner to redeem promotions and discounts. People always like to make a good deal, so make use of discounts. You can also use the mobile app as a loyalty card.
- Access the photo camera, host a contest and let people submit photos from and around your unit, engage with people and let them spread the word about your hotel.
- In addition to convenience and ease-of-use for the guests, the apps also are a tool used to increase productivity and streamline operations, making it more easy for hotel managers to keep track of housekeeping duties, improve communication and improve service overall.
iPhone & Blackberry Apps for the "On The Go" Traveler
Our mobile apps on both platforms offer the full functionality of our HTML website, including:
With more and more travelers "on the go", Our mobile apps offers you the convenience and ease of being connected. With future mobile apps enchancements to include mobile room service, mobile concierge services, mobile GPS and location-based services, our apps will keep you connected to a variety of travel services and suggestions! Never search again, just click on your mobile desktop!
